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Frequently Asked Questions

Frequently Asked Questions

We will paint, clean, and check for proper operation of systems and appliances prior to your move in.

No, you do not have to be present for a service technician to perform work.

Yes, we have on-site maintenance. We also have maintenance on-call for after-hours emergencies.

For a maintenance request, you may submit a work order through the resident portal.

If it occurs during business hours, you can come to the office to borrow a key. If it occurs after hours, you will need to contact a locksmith for assistance.

We have a parking garage with one resident parking space provided per bedroom (eg. one bedroom = 1 spot, two bedrooms = 2 spots). We have guest spots as well as some street parking available. Future resident parking is also available for those visiting the community in order to tour or meet with the team prior to moving in.

Fitness club available 24/7, saltwater pool with sun shelves, package room with cold storage available, outdoor dining and grill area(s), outdoor seating areas with fireplace and lawn games, dog park, co-working space with both individual and group seating areas, bike storage, pet spa, walking trail access and a rooftop deck with skyline views of downtown Nashville.

Yes, Alta Foundry knows that furry friends are just as much part of the family as anyone and that's why we are happy to be a pet-friendly property. A leash-free pet park and pet spa are among the amenities to make your four-legged loved ones as comfortable as you. We have a 2 pet limit with NO weight restrictions.

Refrigerator with an ice maker, stove, dishwasher, microwave, and washer/dryer.

About 24-48 hours or two business days.

You can pay in the office with a cashiers check or personal check or you can pay online with a credit card.

Yes, please see the leasing office for specific insurance requirements.

There is a clause that will allow for early termination of the lease with associated fees.

The office will handle water, sewer, trash & pest control on your behalf. You will need to make arrangements for any phone, cable, electric or internet services.

Yes - at Charlotte Ave & 20th (East & West bound)

Metro Nashville Public Schools

From I-40: Exit Charlotte Ave 209 and go west approximately 1/2 mile and take a right on Spruce St. You will see the building ahead.

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Our team is always ready to answer your questions.